Massly ("we," "us," or "our") is operated by Massey Media Management LLC. This Privacy Policy describes how we collect, use, and share information when you use Massly (the "Service"), available at masslycreatives.com and related domains. By using the Service, you agree to this Privacy Policy.
1. Information We Collect
Information You Provide
- Account information: name, email address, and password when you create an account.
- Brand inputs: website URLs, brand names, descriptions, color preferences, voice, target audience, and any uploaded brand assets (logos, photos, reference graphics).
- Generated content: graphics, prompts, edits, and feedback you create or submit.
- Payment information: processed by our payment provider (Stripe). We do not store full payment card numbers.
- Communications: messages you send to support or via our help chat.
Information Collected Automatically
- Device and browser information, IP address, and operating system.
- Usage data such as pages viewed, features used, and timestamps.
- Cookies and similar technologies for authentication, analytics, and preferences.
Information from Third Parties
- When we analyze a public website URL you submit, we crawl publicly available content (text, colors, images) to extract brand identity. We do not access private or password-protected pages.
2. How We Use Your Information
- To provide, operate, and improve the Service.
- To generate marketing graphics and analyze brand profiles using AI models.
- To authenticate users, prevent fraud, and maintain security.
- To process payments and manage subscriptions.
- To respond to support requests and send service communications.
- To analyze aggregate usage patterns and improve our models and features.
3. AI Processing
Massly uses third-party AI providers (such as xAI, OpenAI, and image-generation services) to power brand analysis and graphics generation. Inputs you submit (URLs, prompts, uploaded assets) are sent to these providers solely to fulfill your request. We do not knowingly use your private brand assets to train third-party models, and we select providers that offer no-training data handling where available.
4. How We Share Information
We do not sell your personal information. We share information only with:
- Service providers who help us run the Service (hosting, AI model providers, email delivery, payment processing, analytics) under contractual confidentiality obligations.
- Legal authorities when required by law, subpoena, or to protect rights, safety, or property.
- Business transfers in the event of a merger, acquisition, or sale of assets, with notice to you.
5. Data Retention
We retain account information for as long as your account is active. Generated graphics, brand profiles, and prompts are retained to give you access to your history. You may request deletion of your account and associated data at any time by emailing masslycreatives@gmail.com.
6. Your Rights
Depending on your location, you may have the right to:
- Access, correct, or delete personal information we hold about you.
- Object to or restrict certain processing.
- Request portability of your data.
- Withdraw consent where processing is based on consent.
To exercise these rights, contact us at masslycreatives@gmail.com.
7. Cookies
We use essential cookies for login and session management, and optional analytics cookies to understand usage. You can control cookies through your browser settings.
8. Security
We use industry-standard safeguards (TLS encryption in transit, hashed passwords, access controls) to protect your data. However, no system is 100% secure, and we cannot guarantee absolute security.
9. Children's Privacy
Massly is not directed to children under 13, and we do not knowingly collect information from them. If you believe a child has provided us information, please contact us so we can delete it.
10. International Users
Massly is operated from the United States. If you access the Service from outside the U.S., your information will be processed in the U.S. under U.S. law.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Material changes will be communicated via email or in-app notice. Continued use of the Service after changes constitutes acceptance.
12. Contact
Massey Media Management LLC
Email: masslycreatives@gmail.com