Help Center

How can we help?

Find answers to common questions, learn how to use Massly, or chat with our support bot.

Quick Start Guide

1

Enter Your URL

Paste your website URL and let our AI analyze your brand - colors, fonts, voice, and style are extracted automatically.

2

Select Your Goals

Choose marketing objectives like 'Stop the Scroll' or 'Drive Traffic'. These guide the AI in creating effective visuals.

3

Generate & Download

Click generate to create on-brand graphics. Edit, animate, or vectorize them, then download for your campaigns.

Feature Guide

Every tool inside Massly, what it does, and where to find it.

Graphics

Typography-led posts in your brand colors and voice. Best for announcements, quotes, and feed posts.

Photos

Lifestyle and product-style imagery generated to match your brand mood. Great for posts that need a 'real' feel.

Carousels

Multi-slide stories for Instagram and LinkedIn. Massly keeps the visual system consistent across every slide.

Captions

Ready-to-paste post copy written in your brand voice and tuned to the goal you pick.

Edit

Refine any creative with plain-language instructions. Each edit is saved as a new version.

Animate

Turn a static graphic into an animated MP4 — perfect for Reels, Stories, and ads. (Beta)

Vectorize

Convert a graphic into a scalable Vector PDF or 4K PNG for print and large displays.

Restyle

Take an existing creative and re-render it in a different brand or layout direction without losing the core idea.

My Brands

Save and reuse brand profiles — colors, fonts, logo, voice, niche — so every creative stays on-brand.

My Assets

Upload logos, product photos, and business images to be referenced during generation. Brand logos appear here automatically.

My Creatives & Captions

Everything you save lives here — graphics, photos, carousels, and saved captions, organized by brand.

Download

Export as PNG, MP4 (animations), Vector PDF, or 4K PNG (vectorized).

Frequently Asked Questions

Getting started

Creating creatives

Editing & refining

Brand profiles & assets

Captions

Report an issue

Found a bug or have feedback? Let us know directly — we read every report.

Report a bug

Still need help?

Can't find what you're looking for? Our team is here to help.

Email us